![[1118] You’ve Got Mail!](/comics/2019-09-26-1118-youve-got-mail.png "[1118] You’ve Got Mail!")
On the following page you can find all the info about this year’s Sandra and Woo + Gaia artwork contest which comes with $5000 prize money!
- Email: I just wanted to buy your painting “Gone Fishing” but the price suddenly became $11300 on the checkout page. Can you please have a look at the problem and notify me when it’s been fixed?
I love the painting! It’s the most beautiful painting of a raccoon that I’ve ever seen! You have a lot of raccoon paintings in your gallery. Are raccoons your favorite animal?
Thank you for the kind words, Sandra. Yes, I like raccoons. But my favorite animals are horses.
- Sandra: Where’s… the answer… to my first question?
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Never give to much information or ask irrelevant questions if you need to get an important question answered.
The arrangement of the last two panels is very nice.
Sandra learned an important lesson here.
Maybe she should reply him and ask to answer the first question.
She really did do that to herself. I’d never write a query like that. Heck, she didn’t even properly explain what the issue was.
Is this a troll chapter? because I’m really empathizing with Sandra’s frustration right now.
Ugh. I hate this so much. How do people expect to run a small business if they only have the attention span to answer 1 out of 2 questions? And if they don’t want to answer it, then why reply in the first place? Do the think ignoring the email is less polite than this.
@ apaperscout:
It’s standard business practice in some parts of the web to set a low price for the item and then a higher price for shipping. When it’s a common item, sold by many vendors, the combined price is usually at or slightly above the price of the same item with free shipping from someone else. This is a trick used to get a higher rank and better position in search result lists. In this case the actual price of the painting may very well be the combined checkout price.
guest wrote:
AliExpress is terrible at this, to the extreme. Lists things at impossibly low prices then cranks up shipping to ridiculous costs. Etsy is another place it was common where Etsy doesn’t take their “cut” from the shipping price and only the listed price. So things will be marked a $1 but have $200 in shipping.
I once sent an email to LEGO asking why they took down their space-shuttle-program Adobe Flash game. Got a response about LEGO Games, as in the board games. Found an archive of the game later from an unofficial site.
Honestly.
@ Jack:
You can probably find archives of all their games. It’s kind of a shame how many they take down just because they can’t make money off the product line anymore.
Well, no notification means the problem hasn’t been fixed. Logic!
She should try doing whatever it was that revealed the hidden Prometheus comic.
so relatable xD
Too real. I’m sure I’ve sent a few of those e-mails too, but I feel like I get them every day. Especially bad when I’m trying to help someone by asking some diagnosis questions.
She asked them to notify her when the problem gets fixed. The problem isn’t fixed yet, so they have no reason to notify her about it. Nothing wrong here!
Weed’s Axiom: Never ask two questions in a business letter. The reply will discuss the one in which you are least interested and say nothing about the other.
(From the Unix fortune(1) program)
I’ve never seen an email client that places replies below the original message.
@ Lucario:
Such clients exist that at least give that as an option. At least, I’m pretty sure they exist. At the very least, they don’t forbid the e-mail sender from manually rearranging the reply to be below the original message…
I have e-mail correspondence with someone who frequently puts replies below original message text, but in chunks: Original message point 1, reply part 1, point 2, reply part 2, etc.
Just like the title of the painting you wanted, it’s gone Sandra.
Nimz wrote:
That’s how eMail was like before Outlook.
where her first answer
OMG I can so relate!